Terms of Service
Last updated: November 10, 2026
These terms govern the services sold under the vled brand by VLED LLC, a Wyoming limited liability company with its registered office at 30 N Gould St Ste N, Sheridan, WY 82801, USA ("vled", "we"). By ordering a service or paying an invoice, you accept them.
1. Services
We design and build custom software for businesses: CRM systems, lightweight ERP tools, learning platforms, internal tools and workflow automation, including AI features.
We also sell a fixed-price Workflow & AI Assessment: a one-hour call followed by a written action plan delivered within a few business days.
The scope, deliverables, timeline and price of each project are set out in a written quote or agreement accepted by the client. That document prevails over these terms where they differ.
2. Prices and payment
Prices are shown before payment in US dollars or euros. Payments are processed securely by our payment provider (Stripe) or by bank transfer against an invoice.
Projects are usually billed with a deposit before work starts and the balance on delivery or by milestones, as stated in the quote. Ongoing maintenance or hosting plans are billed in advance for each period.
3. Recurring plans
Maintenance, hosting or access plans renew automatically at the end of each billing period at the price shown when you subscribed, until cancelled.
You can cancel at any time by email; cancellation takes effect at the end of the current paid period. We will notify you in advance of any price change.
4. Client responsibilities
You provide the information, access and feedback needed to deliver the work, and you confirm that you have the right to use any content or data you send us.
5. Intellectual property
Once the project is paid in full, you own the custom code and deliverables created specifically for you. We keep the right to reuse our general know-how, libraries and components that are not specific to your business.
Third-party software and services remain subject to their own licences.
6. Warranty and liability
We perform our services with care and fix any defect in our deliverables reported within 30 days of delivery at no extra cost.
To the extent permitted by law, our total liability for a project is limited to the amount paid for that project. We are not liable for indirect losses such as loss of profit or data.
7. Refunds
Refunds and cancellations are governed by our Refund & Cancellation Policy.
8. Governing law
These terms are governed by the laws of the State of Wyoming, USA, without prejudice to mandatory consumer protection rules of your country of residence. We will always try to resolve any disagreement amicably first.
9. Contact
VLED LLC — 30 N Gould St Ste N, Sheridan, WY 82801, USA — quentin@vled.fr